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Quality System Framework

ProjeX is cloud based software that monitors and tracks your quality activities and continuous improvement actions. It provides a structured framework for your Quality Management System and supports your certification requirements including ISO 9001:2008, OH&S, EM S and also both State and Commonwealth Disability Service Standards.

Key elements of ProjeX include
  • Organisational Planner – to schedule key business activities including: 
  • Routine system / process checks
  • Regular operational and administration tasks 
  • Maintenance tasks 
  • OH&S requirements 
  • HR tasks e.g. staff appraisals  

 

Issues Register – a centralised register for capturing key business inputs including:
  • Customer feedback 
  • Complaints 
  • Incidents 
  • Accidents 
  • Staff suggestions 

 

Service Improvement Request Tracking – of business improvements and corrective action requests which:
  • Provides accountability for delegated tasks 
  • Provides documented evidence of completion 

 

Reporting – easy measurement and analysis of business performance including:
  • Workforce planning 
  • Process efficiencies 
  • System effectiveness 

 

Document Bank – a centralised reference point for staff to access essential operational information providing:
  • Document control 
  • Authorised / restricted access 

 

Follow Through – a systematic approach to ensuring documented policies, procedures and work
  • Instructions are implemented through 
  • Internal audit of work practices
  • Monitoring of compliance (for internal & external compliance)

 

Security – through authorised levels of access and daily system backup

Discover for yourself the power of ProjeX with a 21 day Free Trial, click here for details.